Privacy Policy

Effective Date: 3 August 2025
Last Updated: 3 August 2025

At Assured Consultancy Services Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data. It also outlines your rights and how to get in touch if you have any questions or concerns.

We are committed to ensuring your personal data is handled lawfully, fairly, and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are Assured Consultancy Services Ltd, a company registered in England and Wales.

Company Number: 16543932
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Trading Address: Fusion@Magna Business Centre, Magna Way, Rotherham, S60 1FE
Contact (Data Protection Officer):
Email: [email protected]
Phone: +44 (0) 333 772 4102

We act as the data controller, meaning we are responsible for how your personal data is used and protected.

We may collect the following types of personal data:

• Contact Details: Name, phone number, email address
• Enquiry Information: Messages sent via contact forms, emails, or phone
• Account and Billing Information: Address, company details, payment records, invoicing details
• Marketing Preferences: Subscription status, consent logs
• Technical Data: IP address, browser type, operating system (when interacting with our website)
• Communications: Any interactions you have with our Customer Services team

We do not collect more data than necessary. All data is collected with a specific purpose in mind.

We may collect your data through:

• Contact forms on our website
• Emails or phone calls with our staff
• Service sign-up and onboarding processes
• Direct marketing opt-ins
• Invoicing and account setup
• Cookies and analytics tools on our website (see Section 10)

We aim to ensure the information on our website is accurate and up to date. However, we do not guarantee that the content will always be correct, complete, or current. The material on this site is provided for general information only and should not be relied upon for specific advice.

When you engage with us or complete a contact form, you will be automatically opted in to receive updates, offers, and marketing messages relevant to our services.

You can withdraw your consent at any time by:

• Emailing: [email protected]
• Calling our Customer Services team on: +44 (0) 333 772 4102

Once we receive your request, we will stop sending marketing communications.

We only retain your data for as long as necessary for the relevant purpose:

• Contact/enquiry information: Retained for up to 12 months
• Account and invoicing records: Retained for up to 6 years (or longer if required by law)
• Marketing data: Retained until you withdraw your consent
• Other data: Deleted as soon as it is no longer legally required

Data is securely deleted when no longer needed.

We implement strong security measures to safeguard your information, including:

• Secure servers and data encryption
• Role-based access and password controls
• Staff confidentiality and data handling training
• Regular data audits and backups

We take all reasonable precautions to prevent misuse, loss, or unauthorised access.

We do not sell your data. We only share it with trusted partners for service delivery or legal compliance, such as:

• IT support and hosting providers
• Marketing email platforms
• Accountants or financial software providers
• Regulators or legal authorities when required

All third parties are bound by strict confidentiality and data protection agreements.

If we transfer your data outside the UK or European Economic Area (EEA), we ensure that it is protected by:

• Adequacy decisions recognised by the UK Government
• Standard Contractual Clauses (SCCs) or equivalent legal safeguards

We will not transfer your personal data internationally without ensuring your rights and data are protected.

We use cookies on our website to improve functionality and gather analytics. These may include:

• Necessary Cookies – Enable basic functions (e.g., page navigation)
• Performance Cookies – Help us understand website usage
• Marketing Cookies – Track effectiveness of online campaigns

You can manage cookie settings in your browser or through our Cookie Consent Tool. For more details, see our full Cookie Policy on this website.

You have several rights under the UK GDPR:

• Right to Access – Ask for a copy of your data
• Right to Rectification – Request correction of inaccurate information
• Right to Erasure – Ask us to delete your data in certain cases
• Right to Restriction – Limit how we use your data
• Right to Object – Particularly to marketing communications
• Right to Data Portability – Get your data in a usable format
• Right to Withdraw Consent – At any time

To exercise any of these rights, contact:
[email protected]

We will respond to your request within one month, unless an extension is legally permitted.

We aim to provide excellent service and take complaints seriously. If you’re unhappy with how we’ve handled your personal data or services:

Email: [email protected]
Phone: +44 (0) 333 772 4102

If you are not satisfied with our response, you can escalate the issue to the Information Commissioner’s Office (ICO):
www.ico.org.uk

This Privacy Policy may be updated from time to time. Significant changes will be communicated on our website. Please review it periodically for the latest information.

Assured Consultancy Services Ltd
Fusion@Magna Business Centre, Magna Way, Rotherham, S60 1FE
[email protected]
+44 (0) 333 772 4102